Teknowledge

Master 19 is a status presented in the AS400 system indicating there is an issue at the auction for a dealership representative.

How do I create a contact record for a national account, or a dealer contact to have only access to view online?

Why is a dealer in $100 UCL, here are a list or reasons an account can be placed in $100 UCL.

An IP address is a unique string of numbers separated by periods that identifies each computer using the Internet Protocol to communicate over a network.

Ho do you create a new national account record, these are accounts that only have the permissions to sell in simulcast remotely or on OVE.

National account group requests or updates

How do you manage national account preferences? When a National Account representative requests to have their preference changed.

When a dealer's payment is declined due to Non-Sufficient Funds (NSF), the method of payment they are authorized to use will be limited.

List of steps to follow in order to determine if a vehicle has an existing Condition Report completed by an auction.

This article documents the National Account creation process. It also explains how to deactivate a contact from a National Account.

Document the steps to follow to import a listing with a Condition Report (CR) to the Inventory Manager.

Help troubleshoot issues with submitting an online payment for a G2G purchase.